Last Updated: 2nd Sepetember 2025
Who we are (Data Controller)
Predictable Buyers (“we”, “us”, “our”)
Cherry Tree Court, Staffordshire, ST13, United Kingdom
Email: [email protected]
Website: PredictableBuyers.com
We are the controller of your personal data. This policy explains what we collect, why, how we use it, and your rights under UK GDPR and the Data Protection Act 2018.
Scope
This policy applies when you:
- Visit PredictableBuyers.com
- Buy our products or services
- Join our Skool community
- Use our GoHighLevel funnels or automations
- Pay through Stripe
- Engage with our marketing, including ads on Meta (Facebook/Instagram) and Google
Children
Our services are for adults 18+. We do not knowingly collect data from children.
What we collect
- Information you provide
- Name, email, phone, address, and account details
- Purchase details and billing address
- Messages, comments, or support requests
- Event attendance and participation (including recordings if applicable)
- Information collected automatically
- IP address, device, browser, and operating system
- Site usage (pages visited, time on site, referring links)
- Cookies and tracking pixels (Meta, Google, GoHighLevel)
- Information from third parties
- Payment confirmation/fraud prevention from Stripe
- Analytics and ad insights from Meta and Google
- Community and membership activity from Skool
- Funnel and automation engagement via GoHighLevel
How we use your data
- To deliver products, services, and memberships (Contract)
- To process payments securely (Contract, Legal obligation)
- To provide support and respond to enquiries (Legitimate interests)
- To send service and transactional emails (Contract)
- To send marketing communications (Consent/Legitimate interests)
- To analyse and improve our services (Legitimate interests)
- To comply with tax, accounting, and legal requirements (Legal obligation)
- To run and record live workshops and events (Contract, Legitimate interests)
Vendors and processors
We share data with trusted partners who help us deliver services:
- Stripe (Payments) → processes card payments and fraud checks. Privacy
- Skool (Community Platform) → hosts our private group and manages member accounts. Privacy
- GoHighLevel (Funnels & Automations) → used for websites, email/SMS automations, and customer management. Privacy
- Meta (Facebook & Instagram Ads/Pixel) → tracks website activity, ad conversions, and remarketing. Privacy
- Google (Analytics, Ads, YouTube) → site analytics, advertising measurement, remarketing. Privacy
We only share the data needed, and each vendor has its own safeguards in place.
International transfers
Your data may be transferred outside the UK. Where it is, we use lawful safeguards such as UK-approved Standard Contractual Clauses, adequacy decisions, or equivalent protections.
Data retention
- Customer/payment records: 6 years (legal requirement)
- Membership accounts: while active + a reasonable period
- Marketing: until you unsubscribe or withdraw consent
- Event recordings: as long as the product/service remains available or until we remove them
Cookies and tracking
We use cookies, tags, and pixels to operate our site, improve performance, and run ads.
Cookie usage (core examples)
Provider Type Purpose Duration
Stripe Essential Payment processing & fraud prevention Session/transactional
Skool Essential Membership login & community features Session/persistent
GoHighLevel Functional Funnel tracking, automations, form submissions Session/persistent
Meta Pixel Advertising Ad tracking, remarketing, conversion measurement Up to 2 years
Google Analytics Analytics Site usage and performance measurement Up to 2 years
Google Ads Advertising Remarketing and conversion tracking Up to 2 years
You can control cookies via your browser and our cookie banner. Some essential cookies cannot be disabled.
Marketing communications
You can opt out of marketing emails at any time by clicking “unsubscribe” or contacting us at [email protected]
You can also manage ad preferences directly with Meta and Google.
Security
We use encryption (HTTPS), access controls, and trusted vendors to keep data secure. No system is 100% secure, so we encourage you to use strong, unique passwords.
Your rights (UK GDPR)
You have the right to:
- Access and request a copy of your data
- Rectify inaccurate data
- Erase data in certain cases
- Restrict or object to processing
- Withdraw consent where relied upon
- Port your data in certain circumstances
- Complain to the UK ICO (ico.org.uk)
.
Changes
We may update this policy periodically. We will post the new version with a revised “Last updated” date.
Contact
Predictable Buyers
Cherry Tree Court, Staffordshire, ST13, United Kingdom